By calling, chatting with, or otherwise using the services offered on this site, you agree to these terms. If you don't agree, please don't use the service.
Printer Support provides independent, third-party technical support and troubleshooting guidance for printers. We are not the manufacturer of any printer brand we support, and manufacturer names used on this site refer only to the devices we're able to help with.
Pricing for paid support sessions is shared with you before any charge is made. See our Refund Policy for details on refund eligibility.
You agree to provide accurate information about your device and issue, and to follow safety instructions given during support (for example, unplugging a device before physically inspecting it).
We are not liable for damage caused by following instructions incorrectly, by pre-existing hardware faults, or by issues outside the scope of the support provided. Nothing in these terms limits liability where it cannot be limited by law.
We may update these terms from time to time. Continued use of the service after changes means you accept the updated terms.
Questions about these terms can be sent through our contact page.